65bd Privacy Policy
Your personal information is of the highest importance to us. This document describes how 65bd collects, stores, uses, and protects your information.
This Privacy Policy ("Policy") applies to the 65bd platform and all of its services. By using our website you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Information We Collect
Various types of information are collected during registration and use of services at 65bd. The details of that information are outlined below.
Personal Identity Information
Information you provide at the time of account registration, such as:
- Full name and date of birth
- Email address
- National ID or passport number (for verification)
- Username and password
Financial Transaction Information
Information collected during deposit and withdrawal processes, such as:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and date
- Transaction reference number
- Bank account details (where applicable)
Technical Information
Information automatically collected while using our platform:
- IP address and device information
- Browser type and version
- Cookies and session data
- Login time and activity logs
Gaming Activity Information
Information collected to improve your gaming experience:
- Play history and bet amounts
- Preferred games and session duration
- Win and loss records
- Bonus and promotion usage details
Purpose of Using Information
65bd uses your information only for lawful and transparent purposes. The main purposes for which we use your information are discussed in detail below.
1. Account Management and Service Delivery
Your information is used to create, verify, and manage your 65bd account. This includes ensuring secure login, processing transactions, and maintaining the security of your account. We confirm that you are 21 years of age or older and eligible to use our services.
2. Providing Customer Support
Our 24/7 Bangla live chat support team uses your information to resolve your issues quickly and effectively. By reviewing your previous account activity and transaction history, we are able to provide more relevant and faster support.
3. Fulfilling Legal Obligations and Preventing Fraud
We use your information to prevent financial crime, comply with anti-money laundering (AML) regulations, and stop unauthorized access to accounts. If suspicious activity is detected, we may conduct a related investigation.
4. Improving Service Quality
Your usage patterns are analyzed to personalize your gaming experience and improve the overall quality of our platform. Using this information, we can recommend better games, bonuses, and services.
5. Communication and Promotional Messages
Subject to your consent, we may notify you by email about new bonus offers, promotions, and important account updates. You can opt out of these communications at any time.
Data Storage and Security
65bd takes industry-standard technical and organizational measures to ensure the security of your personal information.
SSL Encryption
Our website uses the highest-standard SSL/TLS encryption technology. All data exchanged between your browser and our servers remains encrypted, making it impossible for third parties to intercept.
Secure Data Storage
Your information is stored on secure servers and only authorized staff can access it in a limited capacity. All databases are encrypted and regular backups are ensured.
Data Retention Period
We retain your information for as long as your account remains active. Even after account closure, certain information may be kept for a defined period to meet legal obligations.
Staff Training
All our staff receive regular training on data protection. Strict internal rules are enforced for data access, and disciplinary action is taken against any unauthorized access.
Data Sharing with Third Parties
65bd does not sell your personal information to any third party. However, limited information may be shared in certain specific circumstances.
With Payment Processors
Information necessary to complete financial transactions via bKash, Nagad, Rocket, and Upay is shared with these payment service providers. This information is used solely for processing transactions, and these providers follow their own privacy policies.
With Legal Authorities
In cases of a court order or legal obligation, we are required to share necessary information with the relevant authorities. Such sharing is limited to the minimum extent required by law.
With Technology Service Providers
Technology partners who assist in operating our platform (such as server hosting or cybersecurity service providers) may receive limited and strictly necessary information. All such partners are bound by a confidentiality agreement with us and may not use your information independently.
Cookie Policy
Cookies and similar tracking technologies are used on the 65bd website. Detailed information about cookies is provided below.
Essential Cookies
Required for the core functionality of the website. These cookies assist with your login session, language preferences, and security verification. Without them, the website will not function properly.
Functional Cookies
Used to remember your preferences and settings. For example, they make your language preference and frequently played games quickly accessible. These cookies provide a personalized experience.
Analytics Cookies
These cookies are used to understand how users interact with our platform. This information helps us improve the quality of our services. All analytics data is aggregated and anonymized.
Cookie Controls
You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may disrupt some important website functionality. Most modern browsers have cookie management options available in the settings menu.
Your Rights
65bd respects your right to data protection. Your key rights are described below.
Right to Access Information
You have the right to know and view what information we hold about you. Contact us directly for assistance.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected or updated. This can be done through your account settings or directly through our support team.
Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, we may need to retain some information for a specified period due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes or to withdraw your consent. You may do this at any time by contacting us by email.
How to Exercise Your Rights
To exercise any of the rights mentioned above, contact us at: [email protected]. We will respond within a reasonable time after receiving your request.
Protection of Minors
Age Verification Policy
65bd strictly prevents anyone under the age of 21 from registering an account or using its services. We verify age at registration and reserve the right to verify government-issued ID in cases of doubt. If we learn that a minor is using our services, that account will be closed immediately and all collected information will be deleted. We ask parents and guardians to monitor your child's internet use. Our services are for those aged 21 and above only.
Changes to the Policy
Notice of Updates and Changes
65bd reserves the right to change or update this Privacy Policy at any time. For any significant changes, we will notify you in advance at your registered email address. The revised policy will take effect from the date it is published. We recommend that you visit this page regularly so you remain informed about the latest policy.
Meaning of Continued Use
Continued use of our services after a policy change will be understood as your agreement to the new policy. If you do not agree to the revised policy, please contact us to close your account.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us.
Live Chat Support
Our 24/7 Bangla live chat support team is ready to answer your questions at any time. Let us know directly about any privacy-related concerns.
Contact by Email
For any written requests or complaints regarding data protection, email us at: [email protected]
Related Policies
Visit our other policy pages to learn more.